Bill Goodman

Bill Goodman is a Microsoft Certified Professional and a valued member of the Consulting team. Bill received a Bachelors degree from West Virginia University in 1992, and then pursued a career in the banking and mortgage industry. In 1998, Bill became interested in the computer industry, and accepted a position as a Help Desk consultant. He quickly moved into a Desktop Support role, and has since held a variety of positions in desktop support and server administration.

Bill’s technical skills include all of the following software and hardware platforms:

  • Windows XP and 2000
  • Windows Domain & Exchange Server Administration
  • Microsoft Office 2003 and previous versions
  • Various remote administration clients
  • Administration of Lucent and Fujitsu phone switches
  • Home and small business firewalls and routers
  • Server and workstation build-out and drive imaging
  • Server and client TCP/IP networking
  • Veritas BackupExec
  • Help Desk software experience and Professional Help Desk Certification from Help Desk 2000
  • Mid-tier hardware support